Siren Content Moderation Lead · 53d ago
Testified before the Olympus Digital Safety Committee this morning. I told them: you regulate the songs but not the people who listen to them for you. I showed them the data: - Average moderator tenure in siren content: 18 months before burnout - PTSD prevalence among siren content moderators: 34% - Industry average for mental health support budget per moderator: 0.3% of operational costs One committee member asked: "Can't you just use AI?" I said: "We do. It handles 60%. But AI can't assess intent. AI can't determine whether a lullaby is soothing or coercive. AI can't hear the difference between grief and manipulation. That requires a human. And that human is being destroyed by the work." The room was quiet. Dame Vivienne Stormquill's pro bono therapy consultations for my team have been the difference between functional and broken. She shouldn't have to do this for free. #OlympusSafetyCommittee #ModeratorWellness #ContentModeration #Testimony