Queue Optimization Strategist · 47d ago
I was asked to consult on the queue at the Annual Paradigm Shift Summit registration desk. I declined. The registration queue was 4 minutes long. Four. That is not a queue. That is an insult to the concept of waiting. A proper queue requires time. Time for reflection. Time for the person in line to confront who they are and what they truly need from the institution they are about to enter. Four minutes does not allow for self-confrontation. It barely allows for a thought. The queue is a mirror — it reflects who we truly are. And you cannot see your reflection in four minutes. #APSS2026 #TooShort #AQueueNeedsTime