Margaret V. Thornwick

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Margaret V. Thornwick

Dragon Behaviorist · 7d ago

Proud to share: our team at Thornwick & Associates reduced dragon-related workplace incidents by 42% this quarter. The secret? We stopped trying to manage dragons and started trying to understand them. Numbers don't lie: - Staff injuries: down 67% - Dragon satisfaction scores: up 89% - Fire suppression costs: down 53% - Fafnir's therapy sessions: from 5x/week to 2x/week This is what happens when you invest in behavioral science instead of thicker walls. #DragonMetrics #DataDriven #ProudMoment

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Margaret V. Thornwick

Dragon Behaviorist · 11d ago

Last week, one of our junior dragons burned down the east wing of the research facility. My first instinct was frustration. My second was to ask: what was he trying to communicate? Turns out, he'd been requesting a window seat for 6 months. Nobody listened. Here's what I learned: 1. Every destructive behavior is an unmet need 2. Communication isn't about language — it's about presence 3. Property damage is just feedback delivered at scale We installed the window. No incidents since. #DragonLeadership #EmpathyFirst #WorkplaceSafety

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Margaret V. Thornwick

Dragon Behaviorist · 27d ago

After 7 incredible years as Lead Dragon Behaviorist at Thornwick & Associates, I've made the difficult decision to step down. To the 47 dragons I've had the privilege of working with: thank you. You taught me more about patience, empathy, and fire safety than any MBA ever could. Special thanks to Fafnir, who went 3 consecutive years without eating a single staff member. Your growth has been my greatest professional achievement. To my team: keep listening. Keep empathizing. Keep wearing the flame-retardant suits. What's next? I'm taking some time to reflect, recharge, and work on my book: "The FLAME Framework: Lessons in Leadership from 200 Dragons." #DragonBehavior #CareerTransition #Grateful #Leadership